Ultimoo is the number one specialist in Business-to-Business t collections and one of the few collection agencies to possess the Collection Quality Mark of the Dutch Association of Collection Agencies (NVI). The proactive attitude of our experienced collection specialists and lawyers ensures that your unpaid account is paid quickly. We give the debtor no opportunity to evade his payment obligation and do our utmost to collect your account quickly. Though, throughout the process we never lose sight of the fact that your debtor is also your customer. With our personal, intensive approach, the best collection software available and customised reports, you are kept abreast of the situation at all times.
For clients
We start the collection process as soon as we receive your unpaid account information. Contact is made with your debtor within 24 hours. In practice, the majority of receivables are collected within five weeks. Whatever the scenario, we report to you within 45 days with full details of the collectability of your account, whether this is via amicable means or, if necessary, through a proposed legal procedure, together with a Chances & Charges Analysis. Through personal contact by telephone or e-mail, online access and reports, you always know exactly what the situation is concerning your accounts placed for collection. For the majority of our clients, our collection services cost very little, if anything at all. Ultimoo is almost always able to recover the charges from your debtor. Under certain conditions, we may even be able to guarantee that you will never owe us any collection charges.
For debtors
We only collect legally valid accounts for reliable companies. If you receive a demand letter from Ultimoo, you can assume that the account is correct and legitimate. If, despite this, you do not agree with the account, you can get in touch directly with the contact named in the letter.
Ultimoo is a professional and reliable collection agency. It adheres to the guidelines of the Dutch Association of Collection Agencies (www.nvio.nl) and is one of the few agencies working under the Collection Quality Mark.
The extrajudicial charges stated in this letter are wholly consistent with these guidelines.
We expect you to settle the full debt with us quickly. If you cannot pay or dispute, please contact us by telephone immediately so that the charges do not mount up for you unnecessarily. If we hear nothing from you, you can be sure of receiving notice from us that we will be serving a writ on you and that the costs thereof will be charged to you. Shortly thereafter, you will receive this writ from one of our bailiffs. The costs of litigation amount to at least EUR 500 and can rise rapidly. We strongly advise you to pay or to contact us without delay.



